RT8391

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[8391] Case 7312673, for OMNI HOTELS | OWS/V5/FetchRateAwards returns more room types than configured

My notes from all my time and conversations today. --Jhannah 23:15, 19 March 2009 (UTC)

So now that I know how to build a rate from the ground up and channel it I now know that there are 3 different room type lists attached to a rate:

• ORS | Setup | System Configuration | Rate Management | Rate Classifications | Rate Codes
  • [1] Rate Header | Room Types
  • [2] Rate Detail | Room Types
  • [3] Channel Allowed checkbox | GDS Dist... | New | Rate Code tab | Search, click X | Rooms button

Given that context and after practicing building and modifying these things, re-reading "OWS Award Redemption Message Spec.doc" Requirements section is a lot more informative.

Given a triple re-reading of that specification and this email:

From: McPherson, Jean [1]
Sent: Thu 3/19/2009 2:17 PM
To: Julie Odenreider
Cc: Jay Hannah
Subject: FW: Case 7312673, for OMNI HOTELS | OWS/V5/FetchRateAwards returns more room types than configured

Julie, Jay please review the attached Redemption spec which indicates
the AWARD redemption returns ORS/PMS values, not channel conversions. 

Jean
________________________________________
From: Morgenstern, Eric

Awards don't run through channel conversions. They are the ORS/PMS
values. Possibly because of this that is why they are seeing more than
what is configured on the channel. 

See the Spec that I wrote back in 2005 when we developed it for RL. 

Eric

I think I now understand the following room type information will be used in the process of trying to redeem points:

• FetchRateAwards - uses [1] or [2]
• CreateBooking - uses [3]

So to avoid the "pick any of these," "oops, you can't have that one" phenomenon we need to make sure that the list of room types listed in [1], [2], and [3] are all identical.

Still need to check if FetchRateAwards will remove sold out room types from the list.

Yes, it does remove sold out rooms. rgentry and I created a group taking all the DK rooms and DK disappeared from FetchRateAwardsResponse. --Jhannah 00:44, 20 March 2009 (UTC)